Note this write refers to Blue Iris version 18.104.22.168 which is a beta release so there may be some differences to the version you are using.
First things first
Turn on DeepStack save details.
|AI options dialog|
|Alerts folder listing|
Find the alert pic.
If you are here you are probably have this but if you are just not seeing an alert clip for something you know should be there start here. Open the cancelled alerts folder and find the alert picture you think should have triggered and alert.
Note if there is no alert you have a motion detection issue. DeepStack analysis below sends frames ignoring motion and object to detect settings for the camera.
If you have an alert that you think DeepStack should have triggered an notification for here are some simple things to check:
Does the motion alert have a return 100 or -1 for the memo?
If so DeepStack has crashed or hung. Either way it needs restarted.
Still getting a return 100 or -1 for the memo after restart?
Ran into this the other day on one of my servers. After a restart DeepStack would work for a few minutes and the stop. Looked in the logs (docker logs for Docker installs) and found the return codes of 200 changed to a 400 then 500s. I tried several things. I backed out the last change, restarted and watched to see if I could sort an event causing the crash but it just kept working. So hard to say what to do other than keep restarting DeepStack till it stays running.
Does the motion alert have a nothing found for the memo?
Double click on the alert picture you want to debug and turn on analyze by right clicking in the playing clip and selecting.
|Analyze options select|
|Overlay options selection|
Next open the DeepStack console via the status icon.
Stop when you get to the place where the thing was not detected that you think should have been.
|First DeepStack frame|
|Second DeepStack frame|